TRANSCRIPT:

• Impact on Clinical Performance
• Impact on Patient Satisfaction
• Impact on Referrer Satisfaction
• Impact on Billing Flow
• Impact on Cost Savings
• Impact on Staff Performance

Impact on Clinical Performance

1. Common, Standardized Protocols for MITs
   -> Enhanced Workflow, Radiologist has clear expectations of the MIT
   -> Reduced Patient Waiting, Streamlined Process from Procedure to Report
2. Standard Reports / Report Templates
   -> Enhanced Radiologist Productivity
   -> Reduced report turnaround time

Impact on Patient Satisfaction

1. Standardized Booking types/ slots
   -> Faster booking times, shorter patient waiting period
   -> Lower patient dropout rates, Increased patient satisfaction
2. Standardized Check-in process / forms
   -> Shortened waiting from check-in to procedure Enhanced practice productivity, Greater patient turnover

Impact on Referrer Satisfaction

1. Standardized Report Format
   -> Easier results Interpretation by Referring Physician
   -> Enhanced Referrer satisfaction & retention rate
2. Clear Referrer Expectations of Radiologist
   -> Enhanced clinical communication (urgent cases, phone consults)
   -> Improved Clinical standard. Fewer Medical Liability concerns

Impact on Billing Flow

1. Standardized fees, fee policies
   -> Transparency in Patient billing, fewer dissatisfied patients
   -> Faster billing process, increase in revenue
2. Standardized RIS billing codes
   -> Quicker patient payment times, reduced check- out time
   -> Fewer RIS billing errors, fewer Medicare rejections

Impact on Cost Savings

1. Standardized consumables purchasing
   -> Lower stock levels, faster & streamlined ordering
   -> Lower monthly spending, reduced wastage
2. Standardized Suppliers
   -> Larger purchasing power, higher supplier accountability
   -> Lower negotiated pricing, significant cost savings

Impact on Staff Performance

1. Standardized HR Policies
   -> Clear Expectations and Procedures
   -> Better staff Performance
2. Standardized HR Processes
   -> Issues addressed quicker by dedicated HR Representatives
   -> Fewer instances of staff dissatisfaction & conflict, higher staff retention

Contact Us for a Free Consultation